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How the RushCard Works

As always, our desire is to provide you with the world-class customer service that you deserve. Should you have any questions or comments regarding your Rush Visa® Card Account, please feel free to visit www.rushcard.com or call our toll-free number at 1 (866) 391-3642.

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FAQ

We pride ourselves on providing you with exceptional customer service available online day and night or through a Rush Visa Card agent.
How do I get Started?
After I receive a Rush Visa Card what do I do with it?
How does someone know his or her pay was deposited on the Rush Visa card?
What are the costs?
Monthly Statements?
Do you need internet access to set up an account?
How is Rush Visa Card different than a banking debit card?
Is there a time limit on the Rush Visa Card?
Can I spend more than is in my account?
Can I use the Rush Visa Card in other countries?
How much cash can I take out my account?
What if I forget my PIN passcode?
How do I get my PIN?
If I lose my Rush Visa Card can someone else use it at an ATM?
Can I close my account at anytime?
Can I use my account overseas?
What is the best way to spend my funds on my Rush Visa Card?

How do I get Started?
Your account will automatically be set up simply by providing your name, U.S. address, Social Security number and date of birth to UniRush Financial Services for mailing a Rush Visa Card. The Rush Visa Card is only available to residents of the United States.


After I receive a Rush Visa Card what do I do with it?
First you must sign your card and then apply funds to your card through one of the following ways:
  • Direct Deposit from your employer
  • Mail UniRush Financial Services a money order
  • Another Rush Visa Card user can send funds to your card by calling a Rush Visa Card Agent
  • Load Cash to your Rush Visa Card at a MoneyGram branch
  • ACH bank load from your existing U.S. bank account
After funding your Rush Visa Card you are ready to use the card at any retailer or ATM that accepts Visa.


How does someone know his or her pay was deposited on the Rush Visa card?

For users who use direct payroll deposit, on payday they will receive a pay notice with the words "Non-Negotiable" meaning it cannot be cashed. The funds are available on their Rush Visa Card and ready to use.

No more waiting for checks to clear or paying check cashing fees.


What are the costs?
A onetime charge of $19.95 will be charged when you first fund and activate your card. Please see our cardholder agreement for additional fees, or read our online Schedule of Fees.


Monthly Statements?
Monthly statements are free of charge if viewed online and are always up-to-the-minute. A fee will apply for sending hard copies to customers via the mail. See our online Schedule of Fees.


Do you need internet access to set up an account?
No. While some of the features of our service can be accessed online it is not necessary to have an internet connection. All services can be conducted over the phone via an automated voice response or through our customer service agents.


How is Rush Visa Card different than a banking debit card?
First of all you can eliminate a checking account and fees associated with maintaining a checking account. If you do not have a checking account you now have the same access to Visa and ATM networks providing convenience and safety for your money. The Rush Visa Card also allows you to pay bills over the phone such as utilities or subscriptions and shop online. In addition you can send money to anyone with a Rush Visa Card for free. UniRush can also act as a personal accountant by printing and mailing checks to anyone.


Is there a time limit on the Rush Visa Card?
No. But just like a credit card there is an expiration date. We will notify you when your card is to expire and mail you a new one.


Can I spend more than is in my account?
No. The amount you have loaded onto the Rush Visa Card is the amount available for purchases or ATM withdrawals. UniRush Financial never holds a security deposit so the full amount of your funds is always available.


Can I use the Rush Visa Card in other countries?

Yes. Rush Visa Card can be used anywhere Visa is accepted and at over 780,000 ATMs worldwide.


How much cash can I take out of my account?
UniRush allows you to take out as much as you have available. Some ATM owners impose limits on how much you can withdraw at one time.


What if I forget my PIN passcode?

A Rush Visa Card Agent is always available to provide necessary information. If you lose your PIN or Rush Visa Card we will assist you in getting a new one.


How do I get my PIN?
For your safety and security the PIN associated with your card can only be mailed to the address of the cardholder.


If I lose my Rush Visa Card can someone else use it at an ATM?
The only way someone else can use your card at an ATM is if they know the PIN. Keep it protected like all of your other personal information. If you do lose the card please contact us immediately and we will close the account and mail you a new card.


Can I close my account at anytime?
Yes. The easiest way is to withdraw all available funds from your account. Another option is for UniRush to mail you a refund check. This will incur a $3.95 service fee. See our online Schedule of Fees.


Can I use my account overseas?
Yes. When traveling overseas, The Rush Mastercard Card may be used to for withdrawals at virtually any ATM machine and just like a credit card at any merchant accepting Mastercard.


What is the best way to spend my funds on my Rush Visa Card?
Please be aware of your spending patterns. If you use your Rush Visa Card to make a high volume of purchases for under $10.00 it may be wiser to take out funds from an ATM and use cash to make these purchases-- saving you money on transaction fees.


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instant help: 1(866)586-9669 | The Rush PrePaid Visa® Card is issued by Manufacturers and Traders Trust Company pursuant to a license from Visa U.S.A. Inc and only available to residents of the United States.